Documentation

OSSMailScanner
in package

Configuration file: Config\Modules\OSSMailScanner.

Table of Contents

$attachHtmlAndTxtToMessageBody  : bool
Attach the content of HTML and TXT files to the email message body.
$attachMailBodyGraphicUrl  : bool
Do you want to attach graphic files from the email body as documents: From URL src=https://www.example.domain/image_file ?
$helpdeskBindNextWaitForResponseStatus  : mixed
What status should be set when a new mail is received regarding a ticket, whose status is awaiting response.
$helpdeskBindOpenStatus  : mixed
What status should be set when a ticket is closed, but a new mail regarding the ticket is received.
$helpdeskCreateDefaultStatus  : mixed
What status should be set when a ticket is created.
$helpdeskCreateWithoutNoRelation  : mixed
Create ticket when contact and account does not exist, type: boolean
$mailBodyGraphicDocumentsFolder  : string
Folder for documents with graphic files
$ONE_MAIL_FOR_MULTIPLE_RECIPIENTS  : bool
Add only one mail for multiple recipients.
$searchPrefixInBody  : mixed
Search prefix in body, type: boolean

Properties

$attachHtmlAndTxtToMessageBody

Attach the content of HTML and TXT files to the email message body.

public static bool $attachHtmlAndTxtToMessageBody = false

The content of all attachments will be added at the very end of the email body.

$attachMailBodyGraphicUrl

Do you want to attach graphic files from the email body as documents: From URL src=https://www.example.domain/image_file ?

public static bool $attachMailBodyGraphicUrl = true

When the option is disabled, graphic files aren't saved in the CRM

$helpdeskBindNextWaitForResponseStatus

What status should be set when a new mail is received regarding a ticket, whose status is awaiting response.

public static mixed $helpdeskBindNextWaitForResponseStatus = 'Answered'

$helpdeskBindOpenStatus

What status should be set when a ticket is closed, but a new mail regarding the ticket is received.

public static mixed $helpdeskBindOpenStatus = 'Answered'

$helpdeskCreateDefaultStatus

What status should be set when a ticket is created.

public static mixed $helpdeskCreateDefaultStatus = 'Open'

$helpdeskCreateWithoutNoRelation

Create ticket when contact and account does not exist, type: boolean

public static mixed $helpdeskCreateWithoutNoRelation = true

$mailBodyGraphicDocumentsFolder

Folder for documents with graphic files

public static string $mailBodyGraphicDocumentsFolder = 'T2'

$ONE_MAIL_FOR_MULTIPLE_RECIPIENTS

Add only one mail for multiple recipients.

public static bool $ONE_MAIL_FOR_MULTIPLE_RECIPIENTS = false

$searchPrefixInBody

Search prefix in body, type: boolean

public static mixed $searchPrefixInBody = false

        

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