HelpDeskWorkflow
in package
HelpDeskWorkflow.
Tags
Table of Contents
- helpDeskChangeNotifyContacts() : mixed
- Function to send mail to contacts. Function invoke by workflow.
- helpDeskClosedNotifyContacts() : mixed
- Function to send mail to contacts. Function invoke by workflow.
- helpDeskNewCommentAccount() : mixed
- Function to send mail to accounts. Function invoke by workflow.
- helpDeskNewCommentContacts() : mixed
- Function to send mail to contacts. Function invoke by workflow.
- helpDeskNewCommentOwner() : mixed
- Function to send mail to users. Function invoke by workflow.
- getContactsMailsFromTicket() : array<string|int, mixed>
- Function to get addresses email to contacts.
Methods
helpDeskChangeNotifyContacts()
Function to send mail to contacts. Function invoke by workflow.
public
static helpDeskChangeNotifyContacts(Vtiger_Record_Model $recordModel) : mixed
Parameters
- $recordModel : Vtiger_Record_Model
Return values
mixed —helpDeskClosedNotifyContacts()
Function to send mail to contacts. Function invoke by workflow.
public
static helpDeskClosedNotifyContacts(Vtiger_Record_Model $recordModel) : mixed
Parameters
- $recordModel : Vtiger_Record_Model
Return values
mixed —helpDeskNewCommentAccount()
Function to send mail to accounts. Function invoke by workflow.
public
static helpDeskNewCommentAccount(Vtiger_Record_Model $recordModel) : mixed
Parameters
- $recordModel : Vtiger_Record_Model
Return values
mixed —helpDeskNewCommentContacts()
Function to send mail to contacts. Function invoke by workflow.
public
static helpDeskNewCommentContacts(Vtiger_Record_Model $recordModel) : mixed
Parameters
- $recordModel : Vtiger_Record_Model
Return values
mixed —helpDeskNewCommentOwner()
Function to send mail to users. Function invoke by workflow.
public
static helpDeskNewCommentOwner(Vtiger_Record_Model $recordModel) : mixed
Parameters
- $recordModel : Vtiger_Record_Model
Return values
mixed —getContactsMailsFromTicket()
Function to get addresses email to contacts.
private
static getContactsMailsFromTicket(int $id) : array<string|int, mixed>
Parameters
- $id : int