Documentation

Settings_SupportProcesses_Module_Model extends Settings_Vtiger_Module_Model
in package

Settings SupportProcesses module model class.

Tags
copyright

YetiForce S.A.

license

YetiForce Public License 6.5 (licenses/LicenseEN.txt or yetiforce.com)

Table of Contents

$ticketStatusNotModify  : mixed
getAllTicketStatus()  : mixed
getCleanInstance()  : mixed
getOpenTicketStatus()  : mixed
getTicketStatus()  : array<string|int, mixed>
Gets ticket status for support processes.
getTicketStatusNotModify()  : array<string|int, mixed>
Gets ticket status for support processes from support_processes.
updateTicketStatusNotModify()  : array<string|int, mixed>
Update ticket status for support processes from support_processes.

Properties

$ticketStatusNotModify

protected static mixed $ticketStatusNotModify

Methods

getAllTicketStatus()

public static getAllTicketStatus() : mixed
Return values
mixed

getCleanInstance()

public static getCleanInstance() : mixed
Return values
mixed

getOpenTicketStatus()

public static getOpenTicketStatus() : mixed
Return values
mixed

getTicketStatus()

Gets ticket status for support processes.

public static getTicketStatus() : array<string|int, mixed>
Return values
array<string|int, mixed>
  • array of ticket status

getTicketStatusNotModify()

Gets ticket status for support processes from support_processes.

public static getTicketStatusNotModify() : array<string|int, mixed>
Return values
array<string|int, mixed>
  • array of ticket status

updateTicketStatusNotModify()

Update ticket status for support processes from support_processes.

public updateTicketStatusNotModify(mixed $data) : array<string|int, mixed>
Parameters
$data : mixed
Return values
array<string|int, mixed>
  • array of ticket status

        

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